Job Summary

• None.

Duties/Responsibilities

• Plan, coordinate, and execute a variety of resident programs and events, including social, recreational, wellness, and community-wide activities, ensuring high-quality execution and resident satisfaction
• Assist in planning and executing grand opening events and other key community activations
• Engage with residents to gather feedback and encourage participation, ensuring programming reflects the interests and needs of the community
• Oversee daily operations of amenity spaces across multiple locations, with primary focus on the main clubhouse, ensuring facilities are clean, organized, and ready for resident use
• Manage scheduling and use of community facilities for programs, events, and rentals, including coordinating logistics, setup, and breakdown
• Coordinate and manage amenity rentals, including reservations, communication, and ensuring compliance with community guidelines
• Ensure compliance with community rules, policies, and procedures related to amenity usage and resident activities
• Administer and maintain the Tap2Open access control system, including managing resident access, troubleshooting issues, and supporting ongoing system updates
• Promote community engagement through digital communication platforms, including social media, newsletters, and event marketing materials
• Provide administrative support related to amenity operations, scheduling, and resident communications
• Maintain accurate records of amenity usage, event participation, and reservations
• Collaborate with the Community Association Manager (CAM) and other team members on items requiring direction, approval, or escalation
• Foster a positive and welcoming community environment by serving as a point of contact for resident inquiries related to amenities, events, and general community engagement
• Assist with basic budget tracking for events and programs, ensuring cost-effective use of resources
• Perform other duties as assigned

Required Skills/Abilities  

• Ability to work flexible hours, including evenings and weekends, as required for event management and attendance. *
• Proficient in Canva for creating event flyers, newsletters, and social media graphics.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
• Excellent communication skills, both written and verbal, with the ability to interact effectively with managers, peers, residents, vendors, and guests.
• Strong organizational and time management abilities, with keen attention to detail.
• Ability to work independently and prioritize tasks effectively.
• Commitment to maintaining a positive and professional work environment.
• Ability to multi-task across various priorities with focus and professionalism.

Education and Experience

• Bachelor’s degree in Event Management, Hospitality, Recreation Management, or related field preferred.
• Proven experience in program development, event planning, or community services.
• At least two years’ related experience required.

• Onsite
• Typical schedule is Monday through Friday; however, evenings, weekends, and holidays may be required based on event and community needs.

Physical Requirements and Working Conditions  

• Must be able to work both indoor (in an office setting) and outdoor (requires active engagement in various community locations, both indoor and outdoor, which may involve exposure to weather conditions. *
• Prolonged periods sitting at a desk, working on a computer, and talking on a phone.
• Ability to move around the community facilities regularly.  
• Must be able to handle setup and breakdown of events, which may include lifting up to25 lbs. at a time. *